What kind of cars can I rent?
Can I choose the color of the car?
Can I add or remove equipment?
I have already chosen the car from the dealership – can I subscribe this car from Renti?
What does the “coming soon” status mean when choosing cars?
Contract terms and conditions
How is the agreement signed?
What is the mileage limit?
Why does the monthly payment increase with the mileage limit increase?
For how long can I sign the subscrition?
Can I subscribe for a longer period of time or have more mileage?
What happens if I want to terminate the Subscription before the agreed return?
What is Super Agreement?
Can a courier or ride sharing service be provided with Renti cars?
Payments and invoicing
Will the monthly car payment be deducted from my bank card automatically or do I have to pay it manually?
Do I have to pay a deposit, down-payments or contract fee before picking up the car?
When will I start to pay the rent for the car?
Which services are shown on the invoice?
Has the fringe benefit tax been paid on the rental price?
Car pick up
When and where can I pick up the car?
What documents do I need to bring with me when picking up the car?
What to do if I need a car now and the selected car will be available only in a few weeks?
I got an approximate date for the arrival of the car. Why so and can the delivery of the car be delayed?
How long does it take to handover the car?
Driving and using the car
Can I drive my car abroad?
Where, when and how can I have maintenace to my car?
What should I do in the event of an accident or injury?
Where can I do seasonal tire changes?
Return of the car
How to prepare the car for return?
Where and how can I return the car?
Can I return my current car and take a new one on the same day?
How can I renew my Subscrition?
Can I buy my car after my subscription has finished?